Germany (€)
Returns | Speaker & Amplifier Service
Always there for you
You would like to return or exchange an item? No problem! As a consumer, you have the statutory right of withdrawal. We ask you to keep the following in mind for returns due to withdrawal: Please include a copy of the invoice or order confirmation in the package so we can quickly assign it. Make sure that the goods are in a saleable condition, in original packaging, and undamaged; otherwise, a depreciation may be charged.
Return address | All service cases
Please include the completed Masori return form in the package for a return registration so that we can assign it quickly. Please ensure that the goods for a return are in a saleable condition, in their original packaging, without damage, and send the package to the following address.
If it is a defective device, please use the completed Masori service form.
- Masori
- Georg-Quincke-Straße 3
- 15236 Frankfurt (Oder)
- Germany
Amplifier | DSP | Electronics Inspection - out of Warranty
Please include the completed Masori service form in the package so we can quickly assign it, and send the package to the following address.
- Masori | First Class Audio Service
- Pfalzdorfer Straße 33a
- 47574 Goch
- Germany
